InfoZambia is a business directory and community platform designed to help people discover, connect with, and support businesses across Zambia.

You can browse the directory without an account. You will need an account to claim a business, manage a listing, join the community, or access member features.

Click the sign up or register button on the website and follow the steps to create your free InfoZambia account.

Use the search bar on the directory to search by business name, category, keyword, or location.

Open the business listing and use the available contact options, such as phone, email, website, WhatsApp, directions, or the contact form where available.

Use the “Add Business” option on the website, complete the form with your business details, and submit it for review.

New and updated listings may be reviewed before they appear publicly. This helps keep the directory accurate, useful, and safe for users.

Open the business listing and click the claim option. You may be asked to create an account, confirm your connection to the business, and provide supporting information.

Your claim will be reviewed. If approved, you will be able to manage and update that business listing from your account.

Yes. Once you own or manage a listing, you can update the business information through your account dashboard.

Yes. If you manage multiple businesses, you can add or claim more than one listing under your account.

You can report incorrect information using the support or contact option on the website. If you own the business, you can also claim the listing and request updates.

Yes. InfoZambia offers a free business listing option. Paid plans may include additional visibility, features, and promotional benefits.

A free listing gives your business a basic presence in the InfoZambia directory so people can discover and contact you.

Paid business plans are designed for businesses that want more visibility, stronger promotion, enhanced listing features, and access to additional InfoZambia benefits.

Yes. You can start with a free listing and upgrade when you are ready.

Yes. If you need to change or cancel your plan, contact InfoZambia support or manage your subscription from your account where available.

No. Individuals can use InfoZambia for free. Paid individual memberships may offer additional community, learning, networking, or professional benefits.

InfoZambia Verified means that additional checks have been completed to give users more confidence in the business information shown on the platform.

No. Verification is separate from paid promotion. A business may be verified based on checks, not simply because it has paid for a plan.

If verification is available for your business, you can apply through the website or contact InfoZambia support for guidance.

You may be asked for documents or information that confirm the business identity, ownership, contact details, or legal registration.

The InfoZambia Community is a space for business owners, professionals, entrepreneurs, and users to connect, ask questions, share updates, and discover opportunities.

Anyone with an InfoZambia account can join the community, subject to the platform rules and guidelines.

You can post useful business updates, introductions, questions, advice, opportunities, and relevant discussions that support the Zambian business community.

Relevant business promotion may be allowed in the appropriate areas. Posts should be useful, respectful, and not spammy.

This area is for business opportunities, collaboration requests, referrals, partnerships, supplier requests, and professional connections.

InfoZambia may remove posts, restrict access, or take other action to protect the quality and safety of the community.

Payment options will be shown during checkout or provided by InfoZambia where manual billing is required.

Where available, annual plans may be offered and may include a discount compared with monthly payment.

Yes. InfoZambia will provide confirmation of payment and, where applicable, an invoice or receipt.

If a payment fails, your plan may not activate or may be paused. You can update your payment or contact support for help.

Use the contact or support form on the website and provide as much detail as possible so the team can help you quickly.

Contact InfoZambia support with the listing name, link, and the reason you believe it may be suspicious.

Contact support with your name, email address, business name, and details showing your connection to the business.

Response times may vary, but the InfoZambia team will aim to respond as quickly as possible.