Details
- Professional Insurance Corporation Zambia PLC is the largest General Insurance Company on the Zambian Market. The Corporation opened its doors to the general public on 9th July 1992 with only two offices, one in Ndola and the other in Lusaka. The Corporation has grown over the years with an extensive branch network and several partnerships throughout the country. The year 2022 was a special year for the Corporation as we celebrated 30 years of existence. The Corporation has continued to distinguish itself on the Zambian Insurance Market for the past 30 years of its existence owing to a strong and vibrant team of professionals with the highest competences at the core of the Company’s operations. This team of dedicated, talented, enthusiastic and experienced employees is our source of strength and remains our key resource. With these key competences, the company has been able to prudently offer various risk solutions in the short term Insurance space culminating into the Company crossing the K1 billion mark with respect to Gross Written Premiums in the Financial Year ended 2021. The first on the Zambian Insurance Market. This and many other achievements have been supported by a world class team of reinsurers which include Swiss Re, GIC South Africa, SCOR and other regional groups, namely Africa Re, Zep Re, Tan Re and Zambia Re for Reinsurance arrangements. The Company has also shown its Underwriting prowess by writing all classes of general insurance business that includes Fire, Accident, Motor, Engineering, Marine, Aviation and Incidental Risks. We see ourselves as a customer centric organization and our customers remain our most important stakeholder. We value the support they continue to give us and our strategic focus is always hinged on achieving efficiencies by way of continuous improvement and innovation in all our areas of our operations. We strongly believe this will help us remain true to our mission statement of “Consistently exceeding the expectations of our Customers” . We have continued to invest in technology to ensure that we deliver unmatched service to our customers and the insuring public. As a Corporation we have invested in robust Information, Communication and Technology systems to ensure our clients are served efficiently from our offices and also enjoy the convenience of accessing our products through our online platforms that includes our MyPICZ mobile app and our robust and easy to navigate website www.picz.co.zm. The opening of a flagship self-service Branch at Manda Hill shopping Mall in Lusaka has added to our distribution network and placed power in the hands of our dear Customers to access Insurance with ease. Our speedy settlement of claims remains the cornerstone and the basis upon which we retain the confidence and trust of our Customers. This has allowed us to maintain our A+ Credit Rating, by the Global Credit Rating Company for the twelfth year running. We believe our partnerships with professional brokers and other strategic partnerships add value and shall continue to harness these relationships based on mutual respect and professionalism.
Open
Open hours today: 8:00 am - 5:00 pm
Toggle weekly schedule
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Monday
8:00 am - 5:00 pm
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Tuesday
8:00 am - 5:00 pm
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Wednesday
8:00 am - 5:00 pm
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Thursday
8:00 am - 5:00 pm
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Friday
8:00 am - 5:00 pm
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Saturday
N/A
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Sunday
N/A
February 5, 2025 10:42 am local time
Phone Number
- 260 956659857
Contact Email
- customerservice@picz.co.zm
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